Badminton England's young people feedback board

Last updated: 17 Jun 2016 Topics: Safeguarding children Type: News article

Badminton England tell us about their recent initiative to gather feedback from young competitors at their largest residential event:

"The Under 17’s Inter County Championships competition has been taking place for over 50 years, and a large number of the adults who used to be players themselves now supervise the teams.

"The young people feedback board was the idea of Emma Gibson, Badminton England's Lead Child Protection Officer. Emma originally intended to have some form of graffiti wall, asking young people to rate their experience by writing or drawing on the board.

"After discussions with our marketing team, the idea then became a sticky wall using expression emojis. A marketing banner, 10 emoji design postcards and a postbox were also developed and branded with our existing ‘Smash Up!’ imagery."

Headline findings

Young people's feedback indicated that:

  • 24% really like the social side and meeting teams from all over the country
  • 48% enjoyed the ICT format and a good level of competition; only a couple said that while they liked it they didn’t like the stress of losing
  • 23% said they didn’t like cheats (for example, bad line calls)
  • there were a few random comments such as “I like buying outfits and hate it when we have to play with bad shuttles”

Participation from young people

Badminton England tell us about the day itself:

"There was interest from the young people, and it only took one keen person to complete a card and then others followed. The board was placed in various locations to allow the young players time to consider their feedback. We found placing it near the food halls worked well.

"The young people were encouraged to come over to the board to chat to the team and add comments, as leaving the board unattended did not yield any responses.

"In all, we received 80 completed postcards, which is a success rate of 23%. Having a presence and the board also encouraged adults over to talk to the safeguarding team, enabling our team to meet people we regularly speak with on the phone but do not often get the chance to meet in person.

"We plan to use this approach at different events and try and get young people to tell us what they love and hate about badminton. Different responses may be gathered at different events and all feedback will be reported to our newly established Youth Commission for further action and consideration."

Young people who were involved commented:

  • "I like the matching kits. I hate coaches and team mates who shout at their players during the match."
  • "I love how supportive my coaches are."

Further information

See our resource library for other examples of involving children and young people in safeguarding research and development.