Last updated 19 January 2026
We want to make sure everyone can access the information provided on this website. We are continually working to improve the experience for all visitors by following recognised accessibility standards and best practice.
We aim for our website to meet the Web Content Accessibility Guidelines (WCAG).
To support this, we:
- design and develop content with accessibility in mind
- regularly audit the site for accessibility issues
- upskill our digital and content teams in inclusive design
- listen to the people who use our website and act on feedback
We know that many parts of our website are accessible, but we are aware that some users may still encounter issues. We’re always looking for ways to make our website more accessible and easier to use. If you have any problems or questions regarding the accessibility of this website, please contact us at cpsu@nspcc.org.uk.
Using our accessibility toolbar
To help, you can use the ReciteMe accessibility toolbar. This toolbar allows you to:
- change font size, style and colour on any page
- magnify areas of a page and set a reading ruler or mask
- adjust the colour contrast of a page
- read sections of text aloud and download audio files
- translate text into different languages
You can access it at any time by clicking the 'Accessibility toolbar' button in the footer area at the bottom of every page on this website. This will open the toolbar at the top of the page. To turn the functions off, you can close it by clicking the 'X'.
Get help with online accessibility
AbilityNet's My Computer My Way pages offer detailed guidance on how to customise your settings to make the internet easier to use on your computer, mobile or tablet.
If you need information from our website in a different format
If you need any information on this website in a different format please email cpsu@nspcc.org.uk and tell us:
- the web page URL
- the format you need
- your name and contact details
We will get back to you as soon as we can.