How can the NSPCC helpline help you?

Last updated: 28 Jul 2021

Whether you want advice on supporting your child through sport, or you have some concerns, the NSPCC helpline is there to help.

The NSPCC helpline is staffed by trained professionals who can provide expert advice and support. The helpline can help if you're concerned about a child or if you’re a parent looking for advice.

If you're a parent and you're worried about something that's taken place in your child's club but don't feel comfortable talking to a welfare officer, or a member of staff, the helpline can advise and support you. In cases where further help is needed to keep a child safe, the helpline can alert the right people and agencies for you. 

The helpline service is free and you don’t have to say who you are.

How to contact the helpline

Whatever your worry – you can contact the NSPCC via:

You can call Monday to Friday 8am – 10pm or 9am – 6pm at the weekends, or email at any time.

If you think a child is in immediate danger

Don't delay – call the police on 999 straight away.

Further information

For more information on the NSPCC helpline, visit their website

You can find out about more services and support from the NSPCC to keep your child safe on our Keeping children safe page.

Getting help in sport

As well as seeking advice from the NSPCC helpline, you can always talk to your child's club about your concerns too.

Every club should have a welfare officer in place whose job it is to listen to any worries you might have and take action if a child is at risk. 

Find out more about the role of club welfare officers and how you can support your child in sport on our information for parents pages.