Case management groups are responsible for ensuring that all allegations, incidents or referrals are dealt with fairly, equitably and within appropriate timescales.
These groups are made up of a small number of individuals with identified skills, knowledge and experience and include at least one member with independent child protection expertise.
Role of a case management group
The tasks of a case management group include:
- agreeing actions taken by the safeguarding lead officer
- assessing and agreeing the initial response
- identifying the appropriate ‘route’ for the case
- deciding the level at which the organisation will deal with the concern
- issuing or recommending temporary or interim suspension orders
- reviewing the progress of cases
- identifying and communicating learning
The group’s role and decision-making powers should be embedded within the organisation’s governance structure and be linked to organisational functions such as codes of conduct and the disciplinary policy and procedures.